elepay also provides a refund feature. Your server can issue refunds by calling the API.

Refund via API

1. Refund request

Your server calls Create Refund to request a refund.

2. Handle the response

The elepay server returns a Refund object in response to the request.
If the request is accepted, the failure_msg field of the Refund object is null.

3. Receive webhook event

If the refund succeeds, elepay sends a refund.succeeded event notification to the URL configured for your webhook.

Refund in the dashboard

You can refund a specific payment record under “支払い管理 / 支払い一覧” in the dashboard.

📘 Refund window

Refunds can be issued within 90 days from the capture date.

❗️ Refund request vs. refunded

Refunds are processed asynchronously. After a refund is requested, the status may not become “refunded” immediately.